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KnowledgeAssist by Connectnext.ai

AI-Powered Search for Your Customer Service Knowledge Base

KnowledgeAssist is an AI-powered search application for customer service teams. Index your website and documents to get precise answers in seconds.

No credit card required.

Ask KnowledgeAssist

The Challenge

Why Teams Struggle — How KnowledgeAssist Fixes It

When knowledge grows, finding answers gets harder. We bridge the gap between your data and your team.

The Problem

  • Knowledge scattered across systems

    Information lives in silos, making it impossible to find a single source of truth.

  • Agents switching between tabs

    Constant context switching reduces productivity and increases fatigue.

  • Slow responses

    Customers wait while agents hunt for basic information.

  • Inconsistent or wrong answers

    Outdated documents lead to errors and customer frustration.

The Solution

  • Unified AI-powered search

    One search bar for all your company knowledge, powered by advanced AI.

  • Structured indexing

    Automatically organizes unstructured data into a searchable knowledge graph.

  • Contextual responses in seconds

    Get direct answers, not just a list of links to read through.

  • Consistent answers across teams

    Ensure every agent delivers the same high-quality information.

Workflow

How KnowledgeAssist Works

1

Add Your Knowledge

Upload website URLs or documents directly. We centralize your team's information in one place.

2

AI Indexes Content

Our AI automatically structures and optimizes your content, making it ready for instant retrieval.

3

Ask & Get Answers

Agents ask natural questions and receive accurate, contextual answers in seconds.

Simple, Transparent Pricing

Start for free, scale as you grow. No hidden fees.

Free (Forever)

Best for individuals and small teams getting started.

FreeNo credit card required
  • 1 Knowledge Base
  • Up to 300 documents
  • 5MB text per knowledge base
  • 1 User
  • Website auto-scan + ZIP upload
  • Refresh every 7 days
  • 100 queries per day
Coming Soon

Essentials

For growing teams that need more scale and control.

$7/ user / month

Or $5/mo when billed annually

Save 29% with yearly billing

  • Up to 5 knowledge bases
  • 1,000 documents per KB
  • 20MB text per KB
  • Up to 50 licensed users
  • KB-level access control
  • Website auto-scan + ZIP upload
  • Refresh every 24 hours
  • 100 queries per user/day

Frequently Asked Questions

Is the Free plan really free?

Yes. The Free plan is free forever. No credit card is required, and you can begin using it immediately.

How long does it really take to set up?

About 10 to 15 minutes. Paste your website URL or upload a ZIP of your documents. No developer or IT setup required.

Can I upgrade from Free (Forever) to Essentials?

Yes. You can upgrade to Essentials at any time as your team grows.

Are my business documents secure?

Your data is stored on secure cloud infrastructure and is never shared with third parties. Access to knowledge bases is controlled through user permissions.

What if the AI returns an incorrect answer?

KnowledgeAssist retrieves answers directly from your indexed content — it does not guess. If your documents don't contain the answer, it will say so rather than fabricate a response. KnowledgeAssist also provides a reference to the source document, to help the user validate the quality of the answer.

Be among the top 100 early adopters

Early adopter pricing available until Essentials launches.

Receive a 25% discount on paid plans — for life.