Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy describes how Connectnext Technologies India (OPC) Private Limited (“Connectnext”, “we”, “our”) collects, uses, and protects your information when you access or use KnowledgeAssist (“Service”). By using the Service, you agree to the practices described herein.
1. Information We Collect
User-Provided Information: Information you submit while using the Service, including account registration data (email, organization name), and uploaded business documents.
Automatically Collected Information: Usage data, IP address, browser type, device information, and analytics data collected through cookies or similar technologies.
Cookies: We use cookies to enhance the user experience and for analytics. You may manage cookies via your browser settings.
2. How We Use Information
- To provide and maintain the Service, including indexing and retrieving uploaded documents.
- To improve Service functionality, analyze usage, and detect abuse.
- To communicate with users regarding updates or support requests.
3. Data Hosting & Transfers
All data uploaded to the Service is stored and processed on servers located in the United States (AWS). By using the Service, you consent to the transfer, storage, and processing of your information in the United States.
4. Sharing of Information
- With service providers who perform services on our behalf, such as hosting and analytics.
- When required by law or legal process.
- We do not sell or trade your personal information to third parties.
5. Data Retention
We retain personal data and uploaded content as long as your account is active or as necessary to provide the Service. You may request deletion of your data by contacting support@connectnext.ai.
6. User Rights
You may request access to, correction of, or deletion of your personal data by contacting us at support@connectnext.ai. We will respond in accordance with applicable law.
7. Security
We implement reasonable technical and organizational measures to protect your information, including encryption in transit and at rest. While we strive to protect your data, we cannot guarantee absolute security.
8. Eligibility
You must be of legal age and have the legal capacity to enter into a binding agreement under applicable law to use the Service.
9. Changes to This Privacy Policy
Connectnext may update this Privacy Policy from time to time. Changes will be posted with an updated “Effective Date.” Continued use of the Service constitutes acceptance of the updated policy.
10. Contact Information
For questions or requests regarding this Privacy Policy or your data, contact us at:
Connectnext Technologies India (OPC) Private Limited
Email: support@connectnext.ai